Passports, Visa & Travel Documents

Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you.

Distribution of Travel Documents

Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go.

Passenger Ticket Contract

Passports

Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Your passport’s expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport.

Visa

Please note: Viking is not responsible for obtaining visas nor for advising guests of passport, visa or other immigration requirements, so be sure to verify what is needed for your travels. You may be denied boarding or entry to some counties if you have not obtained the correct visas or documents prior to departure. Viking cannot provide any refunds for unused portions of your cruise/hotel stay or cost to change travel plans should you have missing or incomplete documents.

If you are traveling with us to China or Southeast Asia, you will need a visa. As a service to our guests, visas are available from an independent third party upon request. If you would like to obtain your visa through our partners, please visit their website below. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel.

Anyone who wishes to obtain their own visas for Southeast Asia must apply for a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). This will enable travel to Vietnam, Cambodia and back to Vietnam during the course of the itinerary.

Residents of Australia: please visit https://cibtvisas.com.au/

Residents of New Zealand: please visit www.vassist.co.nz

Flexible Booking Deposit

Our Flexible Booking Deposit allows you to take advantage of our special offers with the freedom to change your plans. With only a $1,000 per person* deposit required to secure your booking, if you wish to change your travel plans, prior to final payment, we will refund your deposit, less $100pp cancellation fee, in the form of a future cruise voucher.
*Not applicable on Grand and World Cruise Voyages.


Bookings made on or after 1 June 2023;

  • Cancel up to 121 days prior to sailing date and we will reimburse deposit less $100 per person in the form of a future cruise voucher.
  • Applicable for all Cruise Tours, except for World Cruise Voyages.
  • When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
  • The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
  • The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
  • Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
  • Valid future cruise voucher is non-transferable.
Bookings made between 17 December 2022 – 29 May 2023;
  • Cancel up to 121 days prior to sailing date and we will reimburse 100% of deposit in the form of a future cruise voucher.
  • Applicable for all Cruise Tours, except for World Cruise Voyages.
  • When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
  • The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
  • The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
  • Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
  • Valid future cruise voucher is non-transferable.