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We understand that in today's uncertain times even the most experienced traveller needs a new level of confidence when planning their next holiday. So, we've made an unprecedented change to our travel policy, giving you the freedom to change or postpone your cruise at any time up until 24 hours prior to departure — at no extra cost*.

If you book a new Viking river, ocean or expedition cruise between now and 30 April 2020, you are free to postpone your cruise without incurring any cancellation fees. You'll receive a Future Cruise Voucher for the full value of the amount paid which can be put towards any future river, ocean or expedition cruise fare with Viking and will be valid for 24 months from the date of issue.

Don't stop dreaming. Embrace your explorer's spirit, take advantage of our Explorer Sale and book your next Viking cruise with confidence.

Click here to see our most recent ocean and river travel information and T&CS.



THE EXPLORER SALE

Save up to $4,000 per couple when you book before March 31, 2020*


MAKE AN ENQUIRY >VIEW RIVER OFFERS >VIEW OCEAN OFFERS >REQUEST A BROCHURE >

 

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THE TEMPORARY EXCEPTION TO VIKING'S STANDARD CANCELLATION POLICY (NEW BOOKINGS 03 MARCH 2020 – 30 APRIL 2020)

This temporary exception to our standard cancellation policy is applicable all guests who make a NEW reservation between 03 March through April 30, 2020. This includes reservations for all departure dates and products currently available for sale. Those who are covered by the temporary exception to the standard cancellation policy can change their cruise date or cancel their cruise at any time up until 24 hours before their planned departure, without incurring cancellation fees. In either case you will be issued a voucher for future travel valid for 24 months, which can be used on any river, ocean or expedition cruise.

  • Notification of intent to change or cancel your cruise reservation must be received as follows:
    • If you have flights arranged by Viking, it must be received at least 24 hours prior to the time of your flight's departure.
    • If you have arranged your own flights, it must be received at least 24 hours prior to the time of embarkation of the cruise or your hotel check-in, whichever is first.
  • Changed or cancelled reservations will be reimbursed in the form of a Future Cruise Voucher in the amount of 100% of any cancellation fees incurred.
  • Future Cruise Vouchers may be used toward any future river, ocean or expedition cruise and will be valid for 24 months from issuance.

Viking will do its best to negotiate on guests' behalf for the same cancellation options on other components of the booking made through Viking, such as custom air travel. However, Viking does not have control over these third-party suppliers, and, therefore, different terms may apply for any third-party components as they are subject to the provider's cancellation policy which may incur cancellation and rebooking fees.

Air Terms & Conditions associated with the Temporary Exception to Viking’s Standard Cancellation Policy

Fly Free

  • Should a customer wish to cancel their booking, they are entitled to a Future Cruise Voucher for the full value of the amount paid
  • Viking will rebook their air and cover the change fee if they book another itinerary or date with the same offer

Companion Fly Free

  • Should a customer wish to cancel their booking, they are entitled to a Future Cruise Voucher for the full value of the amount paid for the cruise portion AND for the amount of the air fare collected for ONE passenger

Fly for $995

  • Should a customer wish to cancel their booking, they are entitled to a Future Cruise Voucher for the full value of the amount paid for the cruise and air
  • However we will NOT rebook their air unless another air deal is purchased in conjunction with a relevant fly/cruise offer

Business Class from $6,495

  • Should a customer wish to cancel their booking, they are entitled to a Future Cruise Voucher for the full value of the amount paid for the cruise and air
  • However we will NOT rebook their air unless another air deal is purchased in conjunction with a relevant fly/cruise offer

Quoted Air

  • Customers who book using Viking Quoted Air are not entitled to a Future Cruise Voucher of any amount in relation to their airfare

Booked own air

  • Customers who booked their air component (ie did not book their air through Viking) are not entitled to a Future Cruise Voucher of any amount in relation to their airfare

The Temporary Cancellation Policy is valid for new bookings only when booked between 03 March and 30 April 2020.


FLIGHT TERMS & CONDITIONS


Flights ex Australia

  • Economy flights are available from the Australian gateway cities of Adelaide, Brisbane, Canberra*, Darwin*, Hobart*, Launceston*, Melbourne, Perth or Sydney.
  • Business class flights are available from the Australian gateway cities of Adelaide, Brisbane, Melbourne, Perth or Sydney. May require an overnight stay at guests’ arrangement and expense.

Flights ex New Zealand

  • Flights (business class & economy class) are available from the New Zealand gateway cities of Auckland*, Christchurch* or Wellington*.
  • Business Class fare is based on ex Auckland, surcharges may apply ex Christchurch and Wellington during peak periods.

*May require an overnight stay at guests’ arrangement and expense.


AU & NZ

  • Prices are per person, in Australian dollars and correct at time of printing. Prices include all advertised discounts and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 27 December 2019 and 31 March 2020 unless sold out prior.
  • Flights are in economy class unless otherwise specified and include taxes.
  • Flights are to the gateway city of your cruise/tour commencement and from the gateway city of your cruise/tour conclusion. You must return to your city of origin. Return date must be within 3 months of first international flight. Blackout dates apply during December & January and surcharges may apply during peak periods. Flights are on Viking’s choice of airline, subject to availability and may be withdrawn at any time. Flight offer is only valid if booked in conjunction with a selected Viking cruise. All offers only valid on new bookings made between 27 December 2019 and 31 March 2020 unless sold out prior.
  • Domestic sectors (in any country) may be in economy class
  • Viking Airfare offers/deals are scheduled for travel to best suit the tour departure and conclusion dates on available scheduled flights. Any requests outside of the tour dates may incur seasonal surcharges as enforced by the airline.
  • Gateway deviation is permissible to the following cities: Amsterdam, Athens, Barcelona, Budapest, Copenhagen, Dublin, Düsseldorf, Edinburgh, Frankfurt, Glasgow, Lisbon, London (Heathrow), Madrid, Manchester, Milan, Munich, Nice, Oslo, Paris, Prague, Rome, Stockholm, Venice, Vienna, Zurich.
  • Flights are scheduled 14 days after the booking is made. A 72-hour air schedule notification will be sent for review before we proceed with ticketing. Any changes requested after the 72-hour air schedule notification are subject to a fee of AU$50.00 per person in addition to any change fee the airline charges. Guests who make bookings more than 10 months prior to the departure date are permitted to make one complimentary change once the 72-hour air schedule notification is received. Guest information form is to be completed before the flights are scheduled.
  • Airline schedules are subject to change without notice and Viking is not responsible for any additional charges and/or amendments which may be incurred due to airline schedule changes.
  • Flight offer is only valid when purchased in conjunction with a selected Viking cruise.

CUSTOM AIR

OCT - NOV 2020 & 2021 SEASON

$250 per person Custom Air fee for Economy and $500 per person for Business Class will apply if you wish to:

  • Nominate the airline
  • Add an en-route stopover to/from Europe or Russia
  • Travelling as a party of 3 or more passengers and wish to be booked on the same flight
  • Choice of airlines: British Airways, Cathay Pacific, Emirates, Singapore Airlines, Qatar Airways or Thai Airways
  • Choice of stopover cities: Bangkok, Doha, Dubai, Hong Kong or Singapore

En-route stopover(s) permitted as follows:

  • British Airways – Singapore in one or both directions
  • Cathay Pacific – Hong Kong in one or both directions
  • Emirates – Dubai in one or both directions
  • Qatar Airways – Doha in one direction only
  • Singapore Airlines – Singapore in one or both directions
  • Thai Airways – Bangkok in one or both directions
  • Gateway deviation is permissible to the following cities: Amsterdam, Athens, Barcelona, Budapest, Copenhagen, Dublin, Düsseldorf, Edinburgh, Frankfurt, Glasgow, Lisbon, London (Heathrow), Madrid, Manchester, Milan, Munich, Nice, Oslo, Paris, Prague, Rome, Stockholm, Venice, Vienna, Zurich.

Custom Air available for October - November 2020 & 2021 bookings only. Viking will endeavour to meet your airline request. No specific flight times or flight number request will be accepted. Restrictions of availability, routing and fares provided by the airline carrier apply. Guests are responsible for payment of all stopover accommodation and other related costs. Custom Air is non-refundable, non-changeable, not redeemable for cash, non-transferrable, non-upgradable and non-redeemable for cruise credits. Airline schedules are subject to change without notice and Viking is not responsible for any additional charges and/or amendments which may be incurred due to airline schedule changes.



TERMS & CONDITIONS FOR CRUISE ITINERARIES AND ASSOCIATED OFFERS

  • Prices are per person, in Australian dollars, based on double occupancy and correct at time of printing. Prices include all advertised discounts and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 27 December 2019 and 31 March 2020 unless sold out prior.
  • Baltic Jewels & the Midnight Sun price based on 24 May 2021 departure in Veranda stateroom (V1) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • British Isles Explorer price based on 22 March 2021 departure in Deluxe Veranda stateroom (DV6) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Iceland’s Majestic Landscapes price based on 5 July 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,995 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • In Search of the Northern Lights price based on 12 January 2022 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Into the Midnight Sun price based on 8 June 2020 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Russia & the Baltic Sea price based on 6 June 2021 departure in Veranda stateroom (V1) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Viking Homelands price based on 22 April 2021 departure in Veranda stateroom (V1) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Viking Shores & Fjords price based on 14 September 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Ancient Adriatic Treasures price based on 8 August 2021 departure in Veranda stateroom (V2) and Penthouse Veranda (PV3). Free 2-night Istanbul pre or post extension is offered on selected departures only and available until sold out. Cities of Antiquity & the Holy Land price based on 19 January 2022 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Free 2-night Athens pre or post extension is offered on selected departures only and available until sold out.
  • Empires of the Mediterranean price based on 28 March 2021 departure in Veranda stateroom (V1) and Penthouse Veranda stateroom (PV3). Free 2-night Athens pre or post extension is offered on selected departures only and available until sold out.
  • Iconic Western Mediterranean price based on 6 January 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Free 2-night Barcelona pre or post extension is offered on selected departures only and available until sold out.
  • Mediterranean & Adriatic Sojourn price based on 4 March 2021 departure in Deluxe Veranda stateroom (DV4) and Penthouse Veranda stateroom (PV2). Free 2-night Athens or Barcelona pre or post extension is offered on selected departures only and available until sold out.
  • Mediterranean Odyssey price based on 28 March 2022 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Free 2-night Barcelona pre or post extension is offered on selected departures only and available until sold out.
  • Greek Odyssey price based on 20 January 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Save up to $500 per couple is offered on selected departures only and is included in the advertised price.
  • Venice, the Adriatic & Greece price based on 18 March 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Save up to $500 per couple is offered on selected departures only and is included in the advertised price.
  • Asia & India Artistry price based on 11 March 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions.
  • Australia & New Zealand price based on 17 February 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Fly Free Business class flight offer is one-way, includes airline/airport taxes and subject to availability. Business class applies only to the international leg of the flight and does not include transfers on the segment where there is no Viking Air component 
  • Far Eastern Horizons price based on 19 September 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Companion Fly Free flight offer is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions.
  • Komodo & the Australian Coast price based on 20 March 2020 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Fly Free Business class flight offer is one-way to or from Bali only, includes airline/airport taxes and subject to availability. Business class applies only to the international leg of the flight and there are no transfers included on the day of embarkation or disembarkation in Sydney.
  • Alaska & the Inside Passage price based on 19 May 2021 departure in Veranda stateroom (V1) and Penthouse Veranda stateroom (PV3). Free 2-night Vancouver pre or post extension is offered on selected departures only and available until sold out. Excludes April/May 2020 departures.
  • North Pacific Passage price based on 28 April 2021 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Free 2-night Vancouver pre or post extension is offered on selected departures only and available until sold out.
  • South America & the Chilean Fjords price based on 29 November 2020 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Free 2-night Santiago pre or post extension is offered on selected departures only and available until sold out.
  • From the Caribbean to the Amazon price based on 29 November 2020 departure in Veranda stateroom (V2) and Penthouse Veranda stateroom (PV3). Save up to $1,000 per couple is offered on selected departures only and is included in the advertised price.
  • Chateaux, Rivers & Wine price based on 6 November 2021 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • European Sojourn price based on 17 March 2021 departure in Standard Stateroom (F) and Veranda stateroom (B). Fly free offer is available on 2021 departures only and is return in economy class, includes airline/airport taxes and subject to availability. Business class airfares available on selected departures from $4,995 per person for stateroom category B and above or $6,495 for stateroom category C, D, E, F, and subject to availability. $1,000pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • France’s Finest price based on 2 November 2021 departure in Standard Stateroom (F) and Veranda stateroom (B). Fly free offer is available on 2021 departures only and is return in economy class, includes airline/airport taxes and subject to availability. Business class airfares available on selected departures from $4,995 per person for stateroom category B and above or $6,495 for stateroom category C, D, E, F, and subject to availability. $1,000pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Grand European Tour price based on 9 November 2021 departure in Standard Stateroom (F) and Veranda stateroom (B). Fly free offer is available on 2021 departures only and is return in economy class, includes airline/airport taxes and subject to availability. Business class airfares available on selected departures from $4,995 per person for stateroom category B and above or $6,495 for stateroom category C, D, E, F, and subject to availability. $1,000pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Lyon & Provence price based on 2 November 2021 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Paris & the Heart of Normandy price based on 7 November 2021 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Passage to Eastern Europe price based on 9 November 2021 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Portugal's River of Gold price based on 21 November 2021 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes and subject to availability. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Rhine Getaway price based on 20 November 2020 departure in Standard stateroom (F) and Veranda stateroom (B). Companion Fly Free flight offer is available on 2021 departures only and is in economy class, includes airline/airport taxes. Both guests must fly together on the same flights in both directions. Business class airfares available on selected departures from $6,495 per person and subject to availability. $850pp air credit is available on selected 2020 departures and will be applied at time of booking.
  • Waterways of the Tsars price based on 7 October 2021 departure in Deluxe stateroom (DX) and Veranda stateroom (BX). Fly free offer is available on 2021 departures only and is return in economy class, includes airline/airport taxes and subject to availability. Business class airfares available on selected departures from $4,995 per person for stateroom category BX and above or $6,495 for stateroom category CX/DX and subject to availability. $1,000pp air credit is available on selected 2020 departures and will be applied at time of booking.


For full details on flight restrictions please click here - https://www.vikingrivercruises.com.au/my-trip/air-services/index.html